Privacy & Data

Privacy Policy — Laki 101 Data Protection & Your Rights

Your privacy matters to us. This policy explains exactly what personal information Laki 101 collects, why we collect it, how we use and protect it, and what rights you have over your own data. We have written this in plain English so it is straightforward to read.

Last Updated: January 2026 Pakistan (PKR) Your data is secure

Key Commitments

  • We never sell your personal data
  • Payment details are encrypted end-to-end
  • You can request, correct or delete your data
  • Cookies are used only for platform function
  • Third parties are bound by strict data agreements

Privacy Principles at Laki 101

Six core principles that guide how we handle your personal information every day.

Data Minimisation

We only collect the personal data that is genuinely necessary to operate your account, process PKR transactions and keep the platform secure. We do not gather data for the sake of it or ask for information that has no clear purpose.

No Data Selling

Your personal information is never sold, rented or traded to third-party marketers. Any partner or service provider that has access to your data is contractually required to handle it with the same level of care and confidentiality that Laki 101 applies.

Secure Storage

All account data is stored using industry-standard encryption. Payment information processed through JazzCash, Easypaisa, Raast and bank transfers is handled via secure, encrypted channels. Your financial details are never stored in plain text on our servers.

Your Rights First

You have the right to access the data we hold about you, correct inaccuracies and request deletion in appropriate circumstances. We make these processes straightforward and respond to all data requests through our support team promptly.

Full Transparency

This policy tells you clearly what data we collect, exactly why we collect it, who can access it and how long we keep it. No hidden clauses, no vague language. If something changes, we update this page and let registered players know.

Controlled Cookies

We use cookies to keep the platform running smoothly and to remember your preferences. We do not use third-party advertising cookies. You can manage your cookie preferences at any time through your browser settings.


Scope of This Policy: This Privacy Policy applies to all users of the Laki 101 platform, including the website at laki101.org and any associated mobile application. It covers all personal data we process in connection with your account, your gameplay activity and your use of our payment and support services.

Introduction

Laki 101 is a gaming and sports betting platform designed specifically for players in Pakistan. We take data privacy seriously — not because we have to, but because we genuinely believe that the people who use our platform deserve to know how their information is handled.

This Privacy Policy sets out in clear, straightforward English exactly what personal data Laki 101 collects from you, the purposes for which we process it, the parties with whom it may be shared, and the rights you have in relation to your own data. If you have any questions after reading this document, our support team is available around the clock.

By registering an account on Laki 101 or continuing to use the platform, you acknowledge that you have read and understood this policy. If you do not agree with any part of it, please do not use the platform and contact support to close any existing account.

What We Collect

Laki 101 collects personal information in three main ways: directly from you when you register and use the platform, automatically as you interact with the site or app, and from payment providers when you make deposits or withdrawals.

Data Category Specific Examples How It Is Collected
Identity Data Full name, date of birth, username, account ID Provided by you at registration
Contact Data Email address, phone number Provided by you at registration or when contacting support
Verification Data CNIC or other identity documents when age/identity verification is requested Uploaded by you on request
Financial Data Deposit and withdrawal records, payment method type, transaction history Generated through platform activity and payment processors
Technical Data IP address, device type, browser type, operating system Automatically collected during platform use
Usage Data Pages visited, games played, bets placed, session duration, clicks Automatically collected during platform use
Communications Data Support chat transcripts, emails, feedback submitted Generated when you contact us
Preference Data Favourite games, deposit limits set, notification preferences Saved through your account settings

We do not collect sensitive categories of personal data such as racial or ethnic origin, political opinions, religious beliefs or health data unless you voluntarily share such information with our support team in a specific context, for example when requesting responsible gaming assistance.

How We Use Your Data

Every piece of data we collect serves a specific purpose. Below is a clear breakdown of what your information is used for:

  • Account management: Creating, maintaining and securing your Laki 101 account, including login verification and password reset processes.
  • Transaction processing: Handling your PKR deposits and withdrawals through JazzCash, Easypaisa, Raast, bank transfer and other supported payment methods.
  • Identity and age verification: Confirming that you are aged 18 or above and that your account details match your identity, as required by our platform policies.
  • Customer support: Responding to your queries, resolving complaints and providing assistance related to your account, games or payments.
  • Platform improvement: Analysing how players use the platform to identify areas for improvement, fix bugs and develop new features in casino, sports betting and live games.
  • Fraud prevention and security: Detecting and preventing fraudulent activity, money laundering, multi-accounting and other violations of our Terms and Conditions.
  • Responsible gaming: Monitoring account activity to identify patterns associated with problem gambling and to apply or suggest appropriate player protection tools.
  • Marketing communications: Sending you promotional offers, bonus notifications and platform news — only where you have opted in to receive these. You can opt out at any time through your account settings or by contacting support.
  • Legal compliance: Retaining records as required by applicable regulations and responding to lawful requests from competent authorities.

Marketing Opt-Out: If you no longer wish to receive promotional emails or SMS notifications from Laki 101, you can update your communication preferences in your account settings at any time. Opting out of marketing does not affect essential account communications such as transaction confirmations or security alerts.

Sharing Your Data

Laki 101 does not sell, rent or trade your personal data to third parties for their own marketing purposes. We may share your information only in the following circumstances:

  • Payment processors: We share necessary transaction data with payment service providers such as JazzCash, Easypaisa and Raast to process your deposits and withdrawals. These providers are bound by their own privacy obligations and are only permitted to use your data to complete the transaction.
  • Game software providers: Your player ID and gaming activity may be shared with the third-party game studios whose casino games, live dealer tables and slot titles appear on our platform. This is necessary to deliver the game to you and to ensure fair play.
  • Fraud and compliance services: We work with specialist security and compliance providers to detect fraud, verify identities and prevent money laundering. These providers process data strictly under our instruction and on a need-to-know basis.
  • Customer support tools: Our support systems may be hosted by third-party providers. Any data processed through support interactions is handled under strict confidentiality agreements.
  • Legal authorities: We may disclose personal data if required to do so by a valid legal order, court judgment or lawful request from a competent authority. We will notify you of such a request where we are legally permitted to do so.
  • Business transfers: In the event of a merger, acquisition or sale of assets involving Laki 101, your data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

Third-Party Standards: All third parties that process data on behalf of Laki 101 are required to maintain appropriate technical and organisational security measures and are prohibited from using your data for any purpose beyond the specific service they are providing to us.

Payment Data

All financial transactions on Laki 101 are processed in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal using JazzCash, Easypaisa, Raast, bank transfer or a debit/credit card, the payment is processed through the respective payment provider's secure infrastructure.

Laki 101 does not store complete payment card numbers, CVV codes or mobile wallet PINs on our own servers. Payment credentials are handled directly by the payment provider using their own encrypted, secure systems. What we do retain is a transaction record including the payment method type, transaction amount in PKR, date and reference number — this is necessary for account management, dispute resolution and financial record-keeping.

When you request a withdrawal, we apply a standard anti-fraud measure by returning funds to the same payment method used for the most recent deposit. This also means we need to retain a record of your registered payment method identifier in order to process the return.

Payment Security Note: Laki 101 will never ask you for your JazzCash PIN, Easypaisa password, bank account password or any full payment credential via email, chat or phone. If you receive any such request claiming to be from us, do not respond — contact our support team immediately.

How Long We Keep Your Data

We retain personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable legal and regulatory obligations. In practice, this means:

  • Active account data is retained for as long as your account remains open and active.
  • Transaction and financial records are retained for a minimum of five years following the last transaction, in line with standard financial record-keeping practices.
  • Identity verification documents are retained for as long as required to demonstrate compliance with our age and identity verification obligations.
  • Support communications are retained for up to three years to allow us to resolve any disputes or follow-up queries that may arise.
  • Marketing consent records are retained for as long as you remain opted in, and for a reasonable period after opt-out to demonstrate compliance.
  • Technical and usage logs are typically retained for up to 12 months, after which they are deleted or anonymised.

When data is no longer required and no legal obligation exists to retain it, we securely delete or anonymise it so that it can no longer be linked back to you as an individual.

Security Measures

Laki 101 applies a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration or disclosure. Our core security practices include:

  • SSL/TLS encryption for all data transmitted between your device and the Laki 101 platform.
  • Encrypted storage for sensitive account data and verification documents.
  • Access controls ensuring that only authorised personnel can access personal data, and only to the extent necessary for their role.
  • Regular security monitoring and vulnerability assessments of our platform infrastructure.
  • Two-factor authentication (2FA) available for player accounts to add an extra layer of login security.
  • Automated fraud detection systems that flag unusual account activity for review.

While we take every reasonable precaution to protect your data, no system can guarantee absolute security. In the event of a data breach that affects your personal information, we will notify you promptly in accordance with our obligations and take immediate steps to contain and investigate the incident.

Cookies & Tracking

Laki 101 uses cookies and similar technologies to keep the platform working properly and to improve your experience. A cookie is a small text file stored on your device when you visit a website. We use the following types of cookies:

  • Essential cookies: Required for the platform to function. These enable account login, session management and security features. You cannot opt out of essential cookies while using the platform.
  • Functional cookies: Remember your preferences such as language settings, game favourites and display options so you do not need to reset them on every visit.
  • Analytics cookies: Help us understand how players navigate and use the platform — for example, which games are most popular or where users encounter difficulties. This data is aggregated and not linked to individual identity.

We do not use third-party advertising cookies or allow external ad networks to track your behaviour across other websites via cookies set by Laki 101.

You can manage or delete cookies through your browser settings. Disabling non-essential cookies will not prevent you from using the platform, but some preference features may not work as expected.

Your Rights

As a Laki 101 player, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting our support team:

Right of Access

You can request a copy of the personal data Laki 101 holds about you at any time. We will provide this in a clear, readable format within a reasonable timeframe.

Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update many details directly in your account settings.

Right to Erasure

In certain circumstances, you can request that we delete your personal data. Note that this right does not apply where we are required to retain data to comply with legal obligations or to establish, exercise or defend legal claims.

Right to Object

You can object to the processing of your personal data where we are relying on legitimate interests as the legal basis. You can also object to receiving direct marketing communications at any time.

Right to Data Portability

You can request that we provide your personal data in a structured, commonly used and machine-readable format, where technically feasible, so that you can transfer it to another service.

Right to Restrict Processing

You can request that we limit how we use your data in specific circumstances — for example while a dispute about its accuracy is being resolved.

To exercise any of these rights, contact our support team with your account username and a description of your request. We aim to respond within 30 days. In complex cases we may require up to 60 days, and we will notify you if an extension is needed.

Minors & Age Verification

Laki 101 is strictly an adults-only platform. We do not knowingly collect personal data from any individual under the age of 18. Our registration process requires confirmation of age, and we may request identity documents to verify that a player meets the minimum age requirement at any time.

If we become aware that personal data has been collected from a person under 18, we will immediately suspend the relevant account, delete the data and refund any real-money balance to the deposit source where possible.

If you are a parent or guardian and believe that a minor has registered on Laki 101, please contact our support team immediately so that we can take prompt action.

Policy Updates

Laki 101 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or applicable requirements. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players by email or through an in-platform notification.

We encourage you to review this page periodically. Your continued use of the Laki 101 platform after any update is published constitutes your acknowledgment of the revised policy. If you disagree with any changes, please stop using the platform and contact support to close your account.

Contact Us

If you have any questions, concerns or requests related to this Privacy Policy or the way Laki 101 handles your personal data, please reach out to our support team. We are available 24 hours a day, 7 days a week and are happy to assist with any data-related query.

You can contact us via the live chat function on the platform or by emailing us at the address listed in the footer of this page. When submitting a data rights request, please include your account username and a clear description of what you are requesting so we can handle it efficiently.

Response Commitment: We aim to acknowledge all privacy-related enquiries within 2 business days and to resolve them fully within 30 days. For straightforward requests such as data access or marketing opt-outs, we typically respond much faster than this.


Your Data is Safe — Now Enjoy the Platform

Register your free Laki 101 account, deposit in PKR and explore cricket betting, live casino, slots and more — knowing your privacy is protected every step of the way.

18+ only PKR via JazzCash & Easypaisa Data never sold 24/7 support